Forum Discussion
One Drive and iOS Files app connection issue
This has been happening randomly with my 2020 IPad Pro. I’ve not been able to duplicate the problem - but the last time it happened I was uploading two pdf files attached to an email in my gmail account.
The subdirectory contains over 50 pdf files. After I uploaded the two files, I got the error. In Files - but everything was ok in my One’Drive App
I figured out a work around. On another computer connected to my OneDrive account I created a new temporary folder and copied all the files from the affected directory to that temporary directory. When the Files App on my I Pad “saw” the temporary folder it opened Normally, Then I deleted the folder that wasn’t functioning and renamed the temp folder with the original name.
So far it’s working......
Thanks Boooomer I tried the same . I created one dummy Sub folder folder and moved files there . It started working across all the iOS device now. However it is “ strange bug “ that Apple and MS needs to sort out .
- HenryAuJul 13, 2020Copper ContributorUnfortunately it still doesn't work for me.
- MuzeeburJul 13, 2020Copper ContributorHi , I read somewhere that due to high number of folders or files , iOS gets this error. Try consolidating all the folders and files in one subfolder and try again . It worked for me
- trufflehunterJul 13, 2020Copper Contributor
Muzeebur It works fine on my iPhone but not on my iPad which seems odd. One problem is that the folders/files are my whole work desktop/documents. Thousands of files. Seems like a misstep by Microsoft/Apple here.