Forum Discussion
Christian Hanzal-Bayer
Feb 08, 2017Copper Contributor
Ondedrive (groove.exe) crashes when syncing SharePoint (onPremises) Libraries
Hi there,
we are currently using SharPoint 2013 onPremises with Windows 10 Enterprise and Office 2016.
Since upgrade (re-installing) from Office 2013 to Office 2016 groove (Version 16.0.4471.1000) crashes with EventID 1000 (generic?) in Module C:\Windows\SYSTEM32\KERNELBASE.dll when someone tries to sync a SharePoint TeamSite Library. Syncing the Mysite (OneDrive) is working fine.
I searched the web and this Community for that but no avail. Did i miss anything?
Is there any ressource you guys can suggest to point out the cause of this beahiour?
Thank you an advance
Best wishes
Christian
- Dean_GrossSilver Contributor
Are your OneDrive sites on-premises or are you in hybrid mode with those sites actually running in O365/SPOnline?
- Christian Hanzal-BayerCopper Contributor
Hi Dean,
thanks for your reply.
The SharePoint Site resides on a onPremises SharePoint installation.
No Hybrid mode.
- Have you thought of installing the Next Gen Sync client to replace the groove.exe version? It does a much better job.
- PeterWhitehouseIron Contributor
I don't think the next gen sync client can sync on-prem sharepoint yet, bascially its the only reason its not been fully retired yet.
- Christian Hanzal-BayerCopper Contributor
Peter is right - groove.exe ist the only (known) way to sync onPrem SharePoint Libraries.