Forum Discussion
Ondedrive (groove.exe) crashes when syncing SharePoint (onPremises) Libraries
Hi there,
we are currently using SharPoint 2013 onPremises with Windows 10 Enterprise and Office 2016.
Since upgrade (re-installing) from Office 2013 to Office 2016 groove (Version 16.0.4471.1000) crashes with EventID 1000 (generic?) in Module C:\Windows\SYSTEM32\KERNELBASE.dll when someone tries to sync a SharePoint TeamSite Library. Syncing the Mysite (OneDrive) is working fine.
I searched the web and this Community for that but no avail. Did i miss anything?
Is there any ressource you guys can suggest to point out the cause of this beahiour?
Thank you an advance
Best wishes
Christian
5 Replies
Are your OneDrive sites on-premises or are you in hybrid mode with those sites actually running in O365/SPOnline?
Hi Dean,
thanks for your reply.
The SharePoint Site resides on a onPremises SharePoint installation.
No Hybrid mode.
- Have you thought of installing the Next Gen Sync client to replace the groove.exe version? It does a much better job.
I don't think the next gen sync client can sync on-prem sharepoint yet, bascially its the only reason its not been fully retired yet.
Peter is right - groove.exe ist the only (known) way to sync onPrem SharePoint Libraries.
