Forum Discussion
Office365 OneDrive Share - Link cant be sent to external email address
MicrosoftOlgy Gary, Robert Woods is correct. Check the O365 Admin Portal and look for a user with that e-mail address. If the user's e-mail is srice@microsoft.com, it should look something like srice_microsoft_com#EXT#@contoso.com. What is happening is that when you share, by default we pick a user who matches in your company's directory. Once removed, this should work properly. Thanks!
Stephen Rice
OneDrive Program Manager II
I am having this same issue but with a little bit of a twist. My users have a 365 office business account with an on prem exchange account(non 365). The Email that they use is the same user name for each account. When I try to share a OneNote or OneDrive doc I get the error "The link can't be sent because at least one recipient isn't valid. If I send to an address that is not in or organization it will work fine. It is only when I try to send to someone with in our same domain and has a office 365 business account that I get the error. If I send to a user that does not have a 365 account but has the same domain name it works fine.
Example
bob@me.com - they have a office 365 business account and I get the error
Sue@me.com - they do not have a office 365 business account they get the invite and stated that they are outside of my organization but it works.
dan@gmail.com They are not in my user list, dont know if they do not have a office 365 account they get the invite and stated that they are outside of my organization but it works.
I looked and dont see any accounts other than guest accounts with the #ect#. Non of them have the me.com domain name.
Any ideas.
TerryMixers I wish I had gone to the last (your) comment first. All the rest was irrelevant; putting a semicolon after the name solved the problem. Thanks! (Who would have guessed?!)
End the email address with a semicolon. Brian Crowther
