Forum Discussion
RahamimL
Feb 04, 2019Iron Contributor
Office 2016 browse onedrive folder loading
Hi all,
I have a user who for some reason when opening any office app and trying to share a file that is in a OneDrive location it attaches the file and isn't sharing the file as a link.
What I found was that when I open word, for example, and go into Open and click on OneDrive - (my company) option it doesn't load the folder list and get stuck on loading.
I hope this is just a bad installation issue, but I would like to know if someone else encountered a similar issue and was able to resolve.
Thanks in advance
- Any syncing issues?
Try remove the account in onedrive client and add it again!
Adam- RahamimLIron Contributor
I tried both removing and re adding the account and repair office. No luck...
The sync was working fine before and after removing and adding the account.
- What happens if you go into the onedrive folder via file explorer! Can you see the files and share from there?