Forum Discussion
Not seeing any folders or files in iOS app, only 'Libraries'
As a quick followup, I got it figured out. Users needed to go to OneDrive on the web and create a temporary file or folder. Then once they signed out and back into the OneDrive app on their iPad, all their files magically appeared and they were good to go.
Seems like others had the same issue but creating files and folders on web version of onedrive was not sufficient.
I tried something and it seemed to work:
- Create a file and a folder manually on web version of onedrive
- on ipad/iphone, in settings, go to icloud > Apps using icloudf (click "Show All), and ensure that onedrive using icloud is ticked off
- Check if it solved things, if not re-tick it on and you're done, if not keep on with next steps
- Delete the onedrive app
- reinstall onedrive app
- login: works like a charm