Forum Discussion
Geminix
Jan 31, 2020Copper Contributor
Not seeing any folders or files in iOS app, only 'Libraries'
Help! My company is piloting Office 365 (minus exchange for now). We had commercial license but just switched to GCC (Govt) account and migrated our domain a couple of days ago. Now, when users ...
- Feb 01, 2020
As a quick followup, I got it figured out. Users needed to go to OneDrive on the web and create a temporary file or folder. Then once they signed out and back into the OneDrive app on their iPad, all their files magically appeared and they were good to go.
Juan_Montesinos
Jan 04, 2021Copper Contributor
GeminixI am having the exact same issue, the fix you mentioned did not fix it for me. Has someone figured this one out? No one seems to know.
- DanielHFIncJul 14, 2021Copper ContributorSame here. We can see the files in the Shared Shortcut on the Web and the files sync just fine in macOS.
However, in the iOS App, the “shared” tab shows absolutely nothing.