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Juergen's avatar
Juergen
Copper Contributor
Dec 04, 2020

New add shortcut feature snyc not on all clients

Hi together, i have trouble with the new feature "add shortcut to OneDrive" The feature is visible and all our customers can add shortcuts. But they will never sync to the clients.

I did some self tests, i have 3 clients, the only difference is the office version.

It works on my clients with monthly channel, Office version 13426.20274

It will not work with semi anual channel, Office version 12527.21330

Problem all our customers have the older version, so can anybody confirm that there is any dependency for this feature.

    • Juergen's avatar
      Juergen
      Copper Contributor

      HansBrender ok, i forgot this in my message, all have the same OneDrive Client version, this fact a already checked. During the tests i update one to the latest insider version, without success.
      So where is the hint ?

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