Forum Discussion
My login email has been permanently discontinued, and I can't log into my account or recover my data
Deleted ,
The login email I've always used to access my OneDrive had the @globo.com domain.
However, the company Globo.com announced the discontinuation of its email and internet services at the end of 2021.
Since then, I can no longer receive emails in my @globo.com account, but I have always been able to access my OneDrive using this email.
I haven't changed my email to another account, and I also don't have another alias to recover my data. Furthermore, all the forms I fill out (2 per day) are denied because it's not possible to verify the email addresses and subjects, as the domain has not existed for over 2 years.
I would greatly appreciate it if someone could assist me!
Thank you very much!
From your reply it's evident that this is a personal account and not a business account. That being said it's impossible to get your data since the mail has been discontinued since 2021(it has passed the retention period).
If I have answered your question, please mark your post as Solved If you like my response, please give it a Like Appreciate your Kudos! Proud to contribute! 🙂 |
- Is there no other way for me to get in touch with Microsoft and prove that I am indeed myself in order to recover all of my data? How was such a possibility not foreseen, leaving the user vulnerable to losing all their data and not ensuring that their data is 100% secure in the cloud?