Forum Discussion

Copper Contributor

May 15, 2018

Missing OneDrive context menu in windows 10

Hi, I'm missing the context menu on synced OneDrive for Business files. The icons on the cloud status are visible, but in the right-click menu I have no section on OneDrive. So no chance of changin...

OneDrive for Business

Daniel Teixeira
Oct 13, 2020
donreak Hi there,

Our documentation changes with time and the article I previously mention is one of them.

For the OneDrive missing context menu we have now this one - https://support.microsoft.com/en-us/office/how-to-change-the-user-account-control-policies-to-allow-onedrive-context-menus-1f957672-848d-48bb-bfe8-5af828613211

Hope this helps

JosLieben

Iron Contributor

I've noticed that this happens when I right click the tray icon and exit the client. Icons remain, but the context menu goes away. However, you stated the client is otherwise running fine, so you may just have to try a reinstall of the client or check if you have group policies or such blocking this.

Deleted

May 15, 2018

There is no OneDrive in the menu you should have the cloud icon next to Share and that’s it. If that’s the case you need to make sure you enabled files on demand on the OneDrive client settings. By default it’s not on. I’m remote now so cannot look but it’s on the first tab. Once that’s on the shell should update to show the make available offline etc.

carlosdoliveira
Brass Contributor
Nov 13, 2018
Christopher, a customer of mine is facing the same issue. He has a Windows 10 laptop (version 1803) and have enabled files on-demand feature. But the context menu is not available furthermore he's not able to free up space
- Deolindo
  Copper Contributor
  Dec 05, 2018
  Any news, i need this urgent
  - Deleted
    Dec 09, 2018
    (1) Open (User) folder on PC
    
    (2) Select View tab and click View Options at far right
    
    (3) In folder options dialog box, select View Tab and check "Hide Protected Operating system files" and click OK.
    
    (4) In (User) folder, delete all but the newest "desktop.ini" files.
    
    (5) Check for any duplicate "One Drive" folders and delete all but the one that has your files and folders in it.
    (6) Return to Folder Options and clear "Hide Protected system files" option and click OK.
    
    I had an orphaned folder from a system rebuild that was installed with windows. I did a file restore with Acronis and it copied the backed up One Drive folder to the previous installation location on my D: drive, leaving the C:\Users\One Drive folder location in place. I should have moved my user folders to the D: drive FIRST, then run file restore..