Forum Discussion
DominikCap
Aug 10, 2020Copper Contributor
Manage folder back up - unknown error
Hello, I’m trying to turn on "Manage folder back up" to one user and I’m still getting error. Error code: 0x0004005 It probably happened when user was completely deleted from organization. A...
macanes
Jul 23, 2023Copper Contributor
I'm having a similar problem, I think, although the error message is different. It roughly correlates to a couple of months ago when I updated to Win 11, so ... that doesn't make me happy in an otherwise uneventful upgrade.
My problem is when I go to the "backup folders" in OneDrive. It looks like everything is backed up. But, when I click "start backup" I get "An unknown error occurred. (Error Code: 0xc02500d6). It's driving me a little nuts.
Hope someone smarter than I is out there who can resolve both of our issues.
Also, BTW, sorry to piggyback onto your help request. After 15min of searching this techcommunity.microsoft.com, I still could not find the button that allowed me to post on my own. A little frustrated, but, since we seem to have similar issues, I hope someone can help us both.
My problem is when I go to the "backup folders" in OneDrive. It looks like everything is backed up. But, when I click "start backup" I get "An unknown error occurred. (Error Code: 0xc02500d6). It's driving me a little nuts.
Hope someone smarter than I is out there who can resolve both of our issues.
Also, BTW, sorry to piggyback onto your help request. After 15min of searching this techcommunity.microsoft.com, I still could not find the button that allowed me to post on my own. A little frustrated, but, since we seem to have similar issues, I hope someone can help us both.