Forum Discussion
Known Folder Move, error code 0x80070005
I have the same problem. (Same OneDrive build. Windows 10 1803 build 17134.228) So far I've tracked it down to the user having a folder redirection policy applied through Group Policy.
To simplify it I'm starting only with the Desktop folder. My user account had a folder redirection GPO enabled, with the settings "Basic: Redirect everyone's folder to the same location" and the target folder set to "Redirect to the local userprofile location" - With that set, I get the 0x80070005 error trying to Start Protection with KFM.
If I set that GPO to "Not configured", then I can enable protection okay.
My problem is I can't set that just to Not Configured, since those users have previously had an old policy that redirected Desktop to H:\Desktop. So if I just don't configure it at all, the folder will stay on H and KFM complains that it's on a different volume so can't move it.
All I can think of is to enable a temporary GPO for a few days to change the redirection back to C:\, then remove that one and set it back to Not Configured. Obviously not the ideal solution.
Hi Kyle,
Folder Redirection is a pain. If you have it set up (e.g. to redirect to OneDrive) and then change the Group Policy to just NOT CONFIGURED, it could leave the folder redirection to OneDrive in place, which will prevent KFM from working. All depends how you set folder redirection up.
You may need to set folder redirection back to the local drive first, give it long enough for all your devices to pick that up, then turn off folder redirection. Or, if your folder redirection is in a separate policy, you can set it to "Redirect the folder back to the local userprofile location when policy is removed", give your devices enough time to pick that up, and then remove the policy. Devices will then revert back to local drives and cancel the folder redirection. This is what we did to resolve our conflict between KFM and FR.
Hope that helps.