Forum Discussion
Issue sharing wih external users in OneDrive
The issue isn't that we have guest users in AAD - we frequently share files with external contacts requiring authentication (usually via OneDrive). The problem is they are appearing as 'internal' from the end user's perspective/when they go to share files.
See example from my initial post: https://techcommunity.microsoft.com/t5/OneDrive-for-Business/Issue-sharing-wih-external-users-in-OneDrive/m-p/252141?attachment-id=7981
In this example these are both external to the company, however OneDrive is seeing one of them as 'internal' (the one that's in AAD).
This is weird. If i try to add both guests users to sharing dialog as specific people or just one guest and one internal, i get a message that they are outside of my organization. I don't see warning shown to you and i can't find a setting that might cause it.
- StephenRiceSep 17, 2018
Microsoft
Hi all,
I have a hypothesis on what's happening here and hopefully you can give this a try and let me know if it makes sense. Today, you can't create a Specific People link that is supposed to work for both internal and external users. Under the covers, my hypothesis is that the issue here is really that you are entering 1 user who is present in AAD and 1 user who is not.
Can you try creating a link for specific people where both people are new external users (i.e. not in your directory)? And if that works, also try creating a specific people link where both people are existing external users in your directory.
If both of these work, I think its expected but the error message is probably wrong. Thanks!
Stephen Rice
OneDrive Program Manager II
- wrootSep 17, 2018Silver Contributor
We'll see what results Alex will have. In my case no matter what variant i try i only get an informational message that some users listed are not in my organization (no matter if already existing guest user or if i put some fictional email address in). I can't make it show me same error as Alex has (in his first message in attachment). And the error he gets is confusing, as there shouldn't be difference whom you are sharing a link with or if you mix guests and internal users in the same link.