Forum Discussion
Issue sharing wih external users in OneDrive
Thanks Christopher for your message. Yes definitely sure it isn't an internal account which we have created. When searching in Azure AD it appears a guest. This to me suggests we do have an issue of some sort within our tenant. Thanks for your help.
Why do you think you have a problem? If you have guests, then guest access is enabled in your tenant. So you might want to disable it and then remove guests users, if your tenant should only work with internal users. But if you want to share files with other organizations and also require for them to authenticate and be able to edit files (not just share as anonymous read only link), then you have to have guest access enabled.
The issue isn't that we have guest users in AAD - we frequently share files with external contacts requiring authentication (usually via OneDrive). The problem is they are appearing as 'internal' from the end user's perspective/when they go to share files.
See example from my initial post: https://techcommunity.microsoft.com/t5/OneDrive-for-Business/Issue-sharing-wih-external-users-in-OneDrive/m-p/252141?attachment-id=7981
In this example these are both external to the company, however OneDrive is seeing one of them as 'internal' (the one that's in AAD).
This is weird. If i try to add both guests users to sharing dialog as specific people or just one guest and one internal, i get a message that they are outside of my organization. I don't see warning shown to you and i can't find a setting that might cause it.
- StephenRice
Microsoft
Hi all,
I have a hypothesis on what's happening here and hopefully you can give this a try and let me know if it makes sense. Today, you can't create a Specific People link that is supposed to work for both internal and external users. Under the covers, my hypothesis is that the issue here is really that you are entering 1 user who is present in AAD and 1 user who is not.
Can you try creating a link for specific people where both people are new external users (i.e. not in your directory)? And if that works, also try creating a specific people link where both people are existing external users in your directory.
If both of these work, I think its expected but the error message is probably wrong. Thanks!
Stephen Rice
OneDrive Program Manager II
