Forum Discussion
AmayKulkarni
May 27, 2021Copper Contributor
Issue in OneDrive app - There was a problem connecting to Onedrive.
There was a problem connecting to Onedrive. Teams is working fine.
Above is the error message.
50 users are affected.
- Patrick_CaseyCopper Contributor
I have several users reporting this as well, with no apparent resolution after having tried various solutions including (but not limited to):
- Disabled the firewall
- Reset IE
- Reinstalled one drive client
- Update one drive client to the latest version
- Tried removing TLS settings from IE and adding back
- Tried resetting onedrive client using command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
- resetting the network adapter by running netsh winsock reset
- Clearing away the Onedrive folders in the user's Appdata folders and reinstalling again
- Adding a Windows Firewall rule to allow OneDrive
- Checking for proxy settings (there were none)