Forum Discussion
rob_nicholson_helios
Dec 13, 2021Brass Contributor
I seem to spend my entire life looking at "Processing changes"
I'd like to open a discussion about this perennial issue in OneDrive. Whenever one seems to carry out a bulk operation such as adding a number of files to OneDrive, it switches to "Processing changes...
Jack_Eidsmsness
Brass Contributor
The way I'd look at the issue is that the status message is too vague. The user needs to get more information at least every minute, if not more often. If it's scanning through hundreds of thousands of folders and files, at least show some kind of count, even if you don't know how high it's going to count, at least that would be some kind of frame of reference. If it's a ODB bug and it's caught in some kind of loop, at least show me that it's giving some kind of insane output. The key is that the user needs a clue of whether to stop and start over, or to wait, or even maybe a clue to reset their onedrive configuration. They might even need to be told that it's never going to work well, if they have too many files.
rob_nicholson_helios
Dec 21, 2021Brass Contributor
Very much agree - the status message needs improvement. In general, the user interface is a bit dire. For example, right-click, settings, account to unsync a folder? Plus if you happen to be logged into multiple OneDrive accounts, all you get are a line of identical blue icons.