Forum Discussion
I can't open my personal One drive vault
Hello
It doesn't allow me to enter the personal vault inside my One drive. I have access to all other files except the personal vault.
It asks me to authenticate. I have done it in several ways with the authenticator app, with the password, and after authenticating I get the error "THE CONFIGURATION OF THE PERSONAL STORE CANNOT BE COMPLETED" "THERE WAS A PROBLEM SETTING UP YOUR PERSONAL STORE. TRY AGAIN IN A FEW MINUTES "
I have already tried restarting the session, on another device, on a desktop PC and the same problem occurs. I've been having this problem for 5 days!!
I have paid the subscription up to date. I have files there that I can't lose, thank you
Capture from my iphone:
Capture from mi pc:
- bashasilvianCopper Contributor
Andres_oli17 having the same problem for more than two weeks. And even microsoft service is not helping. And also pay for the subscription.... I got a message from them that I need to wait for the update...