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dongyifei's avatar
dongyifei
Copper Contributor
May 09, 2022

I can't contact the administrator, but I want to download my OneDrive file. Can you help me?

Last year, I registered the A1 account of free educational institutions and uploaded a lot of files, which was later disabled. Now I want to download the files inside, but I can't contact the administrator, and I don't know where to find the administrator. So, can I download the files inside? I hope to get help.

4 Replies

  • dongyifei's avatar
    dongyifei
    Copper Contributor
    The administrator said the account was banned, I want to download the files inside, Who can help me? I can see the file directory, but I can't access and download it.
    • Mike Williams's avatar
      Mike Williams
      Iron Contributor
      The institution's administration are the "owners" of that account's contents. You would have to make an appeal or some legal challenge to them.
      • dongyifei's avatar
        dongyifei
        Copper Contributor
        He said the account was banned by Microsoft, It's a free A1 account, I just want to download the files back, please help me

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