Forum Discussion
DawnBrooks
Apr 03, 2024Copper Contributor
I can't access my Onedrive files in web browser or sync my Desktop with the Onedrive
In browser instead of showing my files, one drive just gives a message "Item Disabled Due To User Content Migration". My files are still on my device however this device won't sync to Onedrive, it ...
NikolinoDE
Apr 09, 2024Gold Contributor
It sounds like there might be an issue with your OneDrive account or its synchronization. Here are some steps you can take to troubleshoot and resolve the problem:
- Check OneDrive status: Before troubleshooting further, it is a good idea to check the status of OneDrive services. Microsoft provides a status page where you can see if there are any known issues with OneDrive: OneDrive Status.
- Sign out and sign back in: Sometimes, signing out of OneDrive and then signing back in can resolve synchronization issues. To do this, open the OneDrive app or go to the OneDrive website, sign out of your account, and then sign back in with your credentials.
- Clear browser cache and cookies: If you are experiencing issues with accessing your OneDrive files in the web browser, try clearing your browser's cache and cookies. This can help resolve browser-related issues that may be causing the problem.
- Check for updates: Ensure that your device's operating system and the OneDrive app are up to date. Sometimes, updates include bug fixes and improvements that can resolve synchronization issues.
- Restart your device: A simple restart of your device can sometimes fix temporary glitches and allow synchronization to resume normally.
- Check storage space: Make sure that your OneDrive account has enough storage space available to sync your files. If your storage is full, you may encounter synchronization issues.
By following these steps, you should be able to troubleshoot and resolve the issue with accessing your OneDrive files in the web browser and syncing your Desktop with OneDrive.Formularbeginn The text and steps were edited with the help of AI.
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- jerryzhang728Oct 27, 2024Copper Contributori have exactly the same problem with my new bought PC, it's was good in the morning, but suddendly all the access are denied and no longer to access my files in onedrive. Below are what've tried:
1. clear the cache;
2. reinstall onedrive;
3. start the PC too many times.
4. the storage is way less than the limit;
5. sign out and sign in too many times;
6. change different networks, and connections are all good;
7. turn off all the firewall and antivirus;
8. all are not shared files/folders;
9. even unable to access from my mobile device;
Now I've deleted the onedrive from my PC, and it's unable to access my files on onedrive.live.com, access denied for most of the files that i created and not shared; All my notes are there, I'm getting anxious. Please help.
thanks