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hoangngochung's avatar
hoangngochung
Copper Contributor
Jun 15, 2025

I cannot login my school account to my computer to stop syncing my account with my desktop

This is what they've showed me, anyone has any ideas?

 

1 Reply

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    Error Code 1200 is a sign-in authentication error, and it's typically caused by:

    • A problem with your Azure AD / Microsoft 365 school account
    • A misconfigured browser session or cookie
    • A corrupted Windows account token (especially if you're trying to log in to OneDrive sync on your computer)
    • School policy restrictions (e.g., login blocked by your admin)

     

    From the screenshot:

    • Correlation ID and Error Code 2148073494 suggest a token or certificate issue, often on the Azure AD / school configuration side.
    • Your school IT admin can:

    Review the error via the Azure AD logs

    Confirm your device isn’t blocked or disabled

    Re-enable login for your user

    Reissue a clean login token

     

    You can forward them this info + screenshot and say:

        “I'm receiving error code 1200 and error 2148073494 when trying to sign into OneDrive or disconnect my school account from my Windows device. Can you please check if there’s a conditional access policy or expired token causing this?"

     

    Beforehand, you could try this:

    Clear Cached Credentials in Windows

    If you're trying to sign out or stop syncing OneDrive with your school account:

    • Go to Windows Settings > Accounts > Access work or school
    • Select your school account
    • Click Disconnect
    • Restart your PC
    • Try signing into OneDrive again

    If you can’t disconnect:

    • Try it via Work or School Account settings in the Control Panel (search: Credential Manager > look under "Windows Credentials")

    Or/and…

    Clear Browser and Microsoft Edge Cache (if using browser sign-in)

    • Sign out of all Microsoft accounts in your browser
    • Clear cookies & cache
    • Ctrl + Shift + Del → Clear all time → Cookies + Cache
    • Restart your browser (or try Incognito/Private Window)
    • Visit: https://onedrive.live.com and log in again

    Hope this helps you

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