Forum Discussion
"Free up space" not working MacOS
I am running OneDrive on a Mac (Catalina 10.15.3). I have some large files that I have chosen to "Free up Space". In the Finder they have the cloud icon next to the file name indicating that they...
Hi,
No I don't think it is working as expected. I can see that the Properties of the OneDrive folder shows something similar on mine, where the size of the OneDrive folder is 68GB but shows as only using 1.78GB on disk, so OneDrive thinks Files on Demand is working. However the Mac OS thinks the disk is full and won't let me open any large files. The OS isn't recognising that Files on Demand has saved space by having the files in the cloud, which defeats the whole purpose of Files on Demand...
Cheers,
Richard
if it is a business account, why do you not open a ticket?