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TKruger's avatar
TKruger
Copper Contributor
May 20, 2020

"Free up space" not working MacOS

I am running OneDrive on a Mac (Catalina 10.15.3).   I have some large files that I have chosen to "Free up Space". In the Finder they have the cloud icon next to the file name indicating that they...
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ronaldpoi's avatar
ronaldpoi
Copper Contributor
Oct 29, 2020

I've been dealing with this BUT if you notice, while my folder is supposed to be 104Gb... it really only takes 249Mb on disk.

 

I BELIEVE this is due to the way that macOS handles files and space on disk. I'm not an expert, but I think we may be blaming OneDrive for no reason. It's probably working as expected.

 

richardskates's avatar
richardskates
Copper Contributor
Oct 07, 2021

ronaldpoi 

 

Hi,

No I don't think it is working as expected. I can see that the Properties of the OneDrive folder shows something similar on mine, where the size of the OneDrive folder is 68GB but shows as only using 1.78GB on disk, so OneDrive thinks Files on Demand is working. However the Mac OS thinks the disk is full and won't let me open any large files. The OS isn't recognising that Files on Demand has saved space by having the files in the cloud, which defeats the whole purpose of Files on Demand...

Cheers,

Richard

 

  • HansBrender's avatar
    HansBrender
    MVP
    Oct 07, 2021
    if it is a business account, why do you not open a ticket?

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