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TKruger's avatar
TKruger
Copper Contributor
May 20, 2020

"Free up space" not working MacOS

I am running OneDrive on a Mac (Catalina 10.15.3).   I have some large files that I have chosen to "Free up Space". In the Finder they have the cloud icon next to the file name indicating that they...
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ronaldpoi's avatar
ronaldpoi
Copper Contributor
Oct 29, 2020

I've been dealing with this BUT if you notice, while my folder is supposed to be 104Gb... it really only takes 249Mb on disk.

 

I BELIEVE this is due to the way that macOS handles files and space on disk. I'm not an expert, but I think we may be blaming OneDrive for no reason. It's probably working as expected.

 

  • richardskates's avatar
    richardskates
    Copper Contributor
    Oct 07, 2021

    ronaldpoi 

     

    Hi,

    No I don't think it is working as expected. I can see that the Properties of the OneDrive folder shows something similar on mine, where the size of the OneDrive folder is 68GB but shows as only using 1.78GB on disk, so OneDrive thinks Files on Demand is working. However the Mac OS thinks the disk is full and won't let me open any large files. The OS isn't recognising that Files on Demand has saved space by having the files in the cloud, which defeats the whole purpose of Files on Demand...

    Cheers,

    Richard

     

    • HansBrender's avatar
      HansBrender
      MVP
      Oct 07, 2021
      if it is a business account, why do you not open a ticket?
  • katrintschuertz's avatar
    katrintschuertz
    Copper Contributor
    Nov 18, 2020

    ronaldpoi not for me. Space on disk includes the space for files that I have selected "free up space" for.

    • hungtran72's avatar
      hungtran72
      Copper Contributor
      Nov 29, 2020
      in my mac it's not appear that symbol (white cloud - free up space). I don't know how to make this appear :((((
  • FernandoPerez's avatar
    FernandoPerez
    Copper Contributor
    Oct 29, 2020

    ronaldpoi Hi! Thank you for your reply. I have this certanty at the past, but something went wrong with my "Other" in the disk space management - it increased day by day. As I can do a reinstall of the MacOs any time, I did it two days ago, and free up about 80Gb of my disk. And OneDrive is at the bench until I come back to rely on it.  

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