Forum Discussion
Finish Installing Sync Icons
In doing deployment testing with the NextGen client v17.3.6743.121 and Team Site sync takeover we get a followup dialog stating "Finish Installing Sync Icons." This is related to the new icon overlay...
The problem is that Windows has a hard limit of 15 icon overlays and therefore various programs compete for them. In particular, Dropbox is very aggressive in hijacking the icon overlays.
Unfortunately, the registry key for overlays needs administrative privilege to be accessed: hence the "Finish Installing Sync Icons" dialog and the privilege elevation request.
I don't know if this problem ill be solved in the GA release, but I am afraid it can't...
I am aware of the 15 icon overlay limit as I've had to "promote" the OneDrive icons in the registry plenty of times to fix the perceived missing icon overlay issue. It's just getting worse as users build a larger collection of storage repositories. I'm a great example. I have OneDrive (Personal, 2 Organizational), Dropbox, Box.com sync clients. I don't see that issue going away anytime soon.
None-the-less, I understand what is driving the issue. I'm trying to anticipate rollout issues when MS flips the takeover bit on the Team Site Sync. In a number of our organizations, all users are Standard users who do not have the rights to elevate the installation. I am trying to avoid a flood of support calls from users reporting the "Finish Installing Icons" dialog and requiring a support session to elevate the install to admin rights.
I haven't fully tested doing a forced push install on all users, even those who already have a OneDrive client installed, with the latest build. Maybe the icons are embedded in the installation and since the install will run a privileged rights, maybe the icons will install and the final dialog will be avoided.
If anyone from MS is watching this thread, what I am really asking for is guidance on this issue. I'm not against having to push the icons, but I just need to know if it's something that I should spend time on or whether it's a non-issue going forward.
Thanks Salvatore. I really do appreciate your contribution to these forums.
None-the-less, I understand what is driving the issue. I'm trying to anticipate rollout issues when MS flips the takeover bit on the Team Site Sync. In a number of our organizations, all users are Standard users who do not have the rights to elevate the installation. I am trying to avoid a flood of support calls from users reporting the "Finish Installing Icons" dialog and requiring a support session to elevate the install to admin rights.
I haven't fully tested doing a forced push install on all users, even those who already have a OneDrive client installed, with the latest build. Maybe the icons are embedded in the installation and since the install will run a privileged rights, maybe the icons will install and the final dialog will be avoided.
If anyone from MS is watching this thread, what I am really asking for is guidance on this issue. I'm not against having to push the icons, but I just need to know if it's something that I should spend time on or whether it's a non-issue going forward.
Thanks Salvatore. I really do appreciate your contribution to these forums.
My pleasure. :-))