Forum Discussion

Copper Contributor

Jan 02, 2019

Files shared with Anyone sometimes prompt users to request acccess to the file

My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with...

office 365

OneDrive for Business

ChrisWebbTech

MVP

Mar 15, 2022

But when you say “ We share a file with a group of people, we give them permission to edit ” that doesn’t exactly give off using anonymous links ;). If using anyone links then most definitely shouldn’t be asking to login!

Kristin_Lund

Copper Contributor

Mar 15, 2022

Yes, apologies - I was unclear. My approach has been to click on "share," then copy the link after making sure it's set to "anyone can edit." Then I send an email with the link to the people who will be reviewing the document. So they should have access without having to request access. But I'm sorry, I was definitely not spelling it out right in my earlier message.

ChrisWebbTech
MVP
Mar 15, 2022
Yeah. We've determined it's a bug awhile back, the problem is they can't figure it out :). Hence them trying to get or somehow find a way to reproduce it which seems fairly impossible based on how random it seems to be. How many resources or what not has gone to this is anyone's guess, but def. a bug.

But besides the bug the other suggestions have been related to other scenarios that don't have to do with the bug and are other issues not related that get jumbled into this same thread, hence our discussion about the misunderstanding on the statement on how it was shared cause that would def. introduce a different issue that is a UX problem but not a bug, but we've determined that wasn't the case based on our clarifications :).

The original issue is most def. a bug that I'm sure haunts the SharePoint sharing team.
Kristin_Lund
Copper Contributor
Mar 15, 2022
Thank you - I think PhilippeA is correct that this is a bug that has never been addressed, and I like your tip about having users try the link a second time. I'm just going to add that to my emails when I send a link around. Hoping it helps. Ridiculous that MS can't resolve the bug (but I'm no software engineer, so what do I know).
PhilippeA
Copper Contributor
Mar 15, 2022
I'm not nervous at all... ;-
And it was not an opinion, it was a diagnostic !
WhompaDompa
Copper Contributor
Mar 15, 2022
PhilippeA

"all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong..."

Maybe switch to decaf?
PhilippeA
Copper Contributor
Mar 15, 2022
Lavan Jeeva
this discussion is basically pretty useless... it is 100% obvious that this is a BUG !! (I spent 20+ years developing system-level software, so yes, I know what I'm talking about).
I've crossed so many people having this issue, and have done so many tests myself, that there's absolutely nothing to discuss, and all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong... there is a bug in MS' code, and as long as no one from MS gets to reach one of the people who really develop this (i.e. those who have written the code, or those who maintain it), there is ZERO chance for improvement !
Lavan Jeeva
Copper Contributor
Mar 15, 2022
Kristin_Lund Our approach is the same as you and we still sometimes have issues (same experience as you). We've seen this with users who are already authenticated in their browser and those that aren't. If the user goes back and clicks on the link again they will have access....without any change by the person who originally created the sharing link.

Resources

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My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting \"Anyone with this link can edit\" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?

","kudosSumWeight":5,"postTime":"2019-01-02T12:46:48.905-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:OneDrive for Business","text":"OneDrive for Business","time":"2016-07-12T16:03:45.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:308153_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":120524},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:308153":{"__typename":"Conversation","id":"conversation:308153","solved":false,"topic":{"__ref":"ForumTopicMessage:message:308153"},"lastPostingActivityTime":"2024-03-05T14:26:05.147-08:00","lastPostTime":"2024-03-05T14:26:05.147-08:00","unreadReplyCount":114,"isSubscribed":false},"ModerationData:moderation_data:308153":{"__typename":"ModerationData","id":"moderation_data:308153","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:308153_1":{"__typename":"Revision","id":"revision:308153_1","lastEditTime":"2019-01-02T12:46:48.905-08:00"},"ForumReplyMessage:message:3257588":{"__typename":"ForumReplyMessage","id":"message:3257588","conversation":{"__ref":"Conversation:conversation:308153"},"author":{"__ref":"User:user:1332908"},"revisionNum":1,"uid":3257588,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"subject":"Re: Files shared with Anyone sometimes prompt users to request acccess to the file","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3257588"},"parent":{"__ref":"ForumReplyMessage:message:3257579"},"body":"Yes, apologies - I was unclear. My approach has been to click on \"share,\" then copy the link after making sure it's set to \"anyone can edit.\" Then I send an email with the link to the people who will be reviewing the document. So they should have access without having to request access. But I'm sorry, I was definitely not spelling it out right in my earlier message.","body@stringLength":"368","rawBody":"Yes, apologies - I was unclear. My approach has been to click on \"share,\" then copy the link after making sure it's set to \"anyone can edit.\" Then I send an email with the link to the people who will be reviewing the document. So they should have access without having to request access. But I'm sorry, I was definitely not spelling it out right in my earlier message.","kudosSumWeight":2,"repliesCount":6,"postTime":"2022-03-15T07:03:19.782-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3257588_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8777},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3ODQ3","node":{"__ref":"ForumReplyMessage:message:3257847"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3Nzk0","node":{"__ref":"ForumReplyMessage:message:3257794"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3NzQ1","node":{"__ref":"ForumReplyMessage:message:3257745"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3NjYw","node":{"__ref":"ForumReplyMessage:message:3257660"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3NjUy","node":{"__ref":"ForumReplyMessage:message:3257652"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwyNXwxMzI6MHxpbnQsMzI1Nzg0NywzMjU3NjM2","node":{"__ref":"ForumReplyMessage:message:3257636"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1746563548305":{"__typename":"CachedAsset","id":"theme:customTheme1-1746563548305","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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If using anyone links then most definitely shouldn’t be asking to login!","author":{"__ref":"User:user:869"},"isEscalated":null,"postTime":"2022-03-15T06:56:38.211-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Revision:revision:3257588_1":{"__typename":"Revision","id":"revision:3257588_1","lastEditTime":"2022-03-15T07:03:19.782-07:00"},"QueryVariables:ReplyList:message:3257588:1":{"__typename":"QueryVariables","id":"ReplyList:message:3257588:1","value":{"id":"message:3257588","sorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1745505307000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1745505307000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1745505307000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1745505307000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1745505307000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/LinearReplyList-1745505307000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/LinearReplyList-1745505307000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"ForumReplyMessage:message:3257794":{"__typename":"ForumReplyMessage","uid":3257794,"id":"message:3257794","revisionNum":1,"author":{"__ref":"User:user:1332908"},"readOnly":false,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"parent":{"__ref":"ForumReplyMessage:message:3257636"},"conversation":{"__ref":"Conversation:conversation:308153"},"subject":"Re: Files shared with Anyone sometimes prompt users to request acccess to the file","moderationData":{"__ref":"ModerationData:moderation_data:3257794"},"body":"Thank you - I think PhilippeA is correct that this is a bug that has never been addressed, and I like your tip about having users try the link a second time. I'm just going to add that to my emails when I send a link around. Hoping it helps. Ridiculous that MS can't resolve the bug (but I'm no software engineer, so what do I know).","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-03-15T09:03:20.734-07:00","lastPublishTime":"2022-03-15T09:03:20.734-07:00","metrics":{"__typename":"MessageMetrics","views":8738},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:OneDriveforBusiness/category:products-services/category:communities/community:gxcuf89792board:OneDriveforBusiness/message:308153/message:3257794","repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3257847":{"__typename":"ModerationData","id":"moderation_data:3257847","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3257847":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:869"},"id":"message:3257847","revisionNum":1,"uid":3257847,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"parent":{"__ref":"ForumReplyMessage:message:3257794"},"conversation":{"__ref":"Conversation:conversation:308153"},"subject":"Re: Files shared with Anyone sometimes prompt users to request acccess to the file","moderationData":{"__ref":"ModerationData:moderation_data:3257847"},"body":"Yeah. We've determined it's a bug awhile back, the problem is they can't figure it out :). Hence them trying to get or somehow find a way to reproduce it which seems fairly impossible based on how random it seems to be. How many resources or what not has gone to this is anyone's guess, but def. a bug.

But besides the bug the other suggestions have been related to other scenarios that don't have to do with the bug and are other issues not related that get jumbled into this same thread, hence our discussion about the misunderstanding on the statement on how it was shared cause that would def. introduce a different issue that is a UX problem but not a bug, but we've determined that wasn't the case based on our clarifications :).

The original issue is most def. a bug that I'm sure haunts the SharePoint sharing team.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2022-03-15T09:29:52.898-07:00","lastPublishTime":"2022-03-15T09:29:52.898-07:00","metrics":{"__typename":"MessageMetrics","views":8736},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:OneDriveforBusiness/category:products-services/category:communities/community:gxcuf89792board:OneDriveforBusiness/message:308153/message:3257847","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:88073":{"__typename":"User","id":"user:88073","deleted":false,"uid":88073,"login":"Lavan Jeeva","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-10-17T13:24:15.302-07:00"},"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS04ODA3My01NTc3OGkzOTdGQTBFOTAzRTg0QjFE"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:88073"},"ForumReplyMessage:message:3257636":{"__typename":"ForumReplyMessage","uid":3257636,"id":"message:3257636","revisionNum":1,"author":{"__ref":"User:user:88073"},"readOnly":false,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OneDriveforBusiness"},"parent":{"__ref":"ForumReplyMessage:message:3257588"},"conversation":{"__ref":"Conversation:conversation:308153"},"subject":"Re: Files shared with Anyone sometimes prompt users to request acccess to the file","moderationData":{"__ref":"ModerationData:moderation_data:3257636"},"body":"

Kristin_Lund Our approach is the same as you and we still sometimes have issues (same experience as you). We've seen this with users who are already authenticated in their browser and those that aren't. If the user goes back and clicks on the link again they will have access....without any change by the person who originally created the sharing link.

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PhilippeA

\"all the \"pseudo-smarties\" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong...\"

Maybe switch to decaf?

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I'm not nervous at all... ;-
And it was not an opinion, it was a diagnostic !

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Lavan Jeeva

this discussion is basically pretty useless... it is 100% obvious that this is a BUG !! (I spent 20+ years developing system-level software, so yes, I know what I'm talking about).

I've crossed so many people having this issue, and have done so many tests myself, that there's absolutely nothing to discuss, and all the \"pseudo-smarties\" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong... there is a bug in MS' code, and as long as no one from MS gets to reach one of the people who really develop this (i.e. those who have written the code, or those who maintain it), there is ZERO chance for improvement !

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