Forum Discussion
Files shared with Anyone sometimes prompt users to request acccess to the file
MicrosoftHi mwhiting,
Unfortunately our investigation hasn't yielded a specific issue. We have a fix in-progress for a multi-geo issue that we hoped might be related but given that a few folks have reported this without multi-geo, I'm not sure if it will end up having the desired impact.
If you are still seeing this and can get me the details I mentioned above, it will certainly help!
Stephen Rice
Senior Program Manager, OneDrive
StephenRice Has any progress been made on this issue? I'm not a tech person, just a member of the comms team, and we are having the same problem: We share a file with a group of people, we give them permission to edit (before copying the link to share), and then they end up having to request access. Very frustrating. It's March 2022... has been going on for years, now. Has anyone solved the bug?
- Yeah. We've determined it's a bug awhile back, the problem is they can't figure it out :). Hence them trying to get or somehow find a way to reproduce it which seems fairly impossible based on how random it seems to be. How many resources or what not has gone to this is anyone's guess, but def. a bug.
But besides the bug the other suggestions have been related to other scenarios that don't have to do with the bug and are other issues not related that get jumbled into this same thread, hence our discussion about the misunderstanding on the statement on how it was shared cause that would def. introduce a different issue that is a UX problem but not a bug, but we've determined that wasn't the case based on our clarifications :).
The original issue is most def. a bug that I'm sure haunts the SharePoint sharing team. - Thank you - I think PhilippeA is correct that this is a bug that has never been addressed, and I like your tip about having users try the link a second time. I'm just going to add that to my emails when I send a link around. Hoping it helps. Ridiculous that MS can't resolve the bug (but I'm no software engineer, so what do I know).
I'm not nervous at all... ;-
And it was not an opinion, it was a diagnostic !"all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong..."
Maybe switch to decaf?this discussion is basically pretty useless... it is 100% obvious that this is a BUG !! (I spent 20+ years developing system-level software, so yes, I know what I'm talking about).
I've crossed so many people having this issue, and have done so many tests myself, that there's absolutely nothing to discuss, and all the "pseudo-smarties" here around that come up with explanations or suggest that it might be due to this or that setting, are just wrong... there is a bug in MS' code, and as long as no one from MS gets to reach one of the people who really develop this (i.e. those who have written the code, or those who maintain it), there is ZERO chance for improvement !
Kristin_Lund Our approach is the same as you and we still sometimes have issues (same experience as you). We've seen this with users who are already authenticated in their browser and those that aren't. If the user goes back and clicks on the link again they will have access....without any change by the person who originally created the sharing link.
- Yes, apologies - I was unclear. My approach has been to click on "share," then copy the link after making sure it's set to "anyone can edit." Then I send an email with the link to the people who will be reviewing the document. So they should have access without having to request access. But I'm sorry, I was definitely not spelling it out right in my earlier message.
- But when you say “ We share a file with a group of people, we give them permission to edit ” that doesn’t exactly give off using anonymous links ;). If using anyone links then most definitely shouldn’t be asking to login!
- Thank you but I agree with PhilippeA below - I send the link by email to a number of recipients, so their logins shouldn't matter. And sometimes it works (the user can access the file without having to request access), sometimes it doesn't. Pretty random.
- Don’t really agree… that’s exactly the problem… when I say « anyone with the link », I don’t expect any prompting whatsoever, and this is precisely what doesn’t work reliably… this is definitely about a big, not a user-related problem.
- Sounds like a different issue to me in your case, they are probably logged into different Microsoft accounts than that ones invited, thus this will happen. I tend to utilize "anyone with this link" + a password if it's somewhat sensitive when dealing with external people due to this problem.
