Forum Discussion
Files shared with Anyone sometimes prompt users to request acccess to the file
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with...
So the times I used to see this was because users would get a link. Then end up copying the URL instead. Or they would access a file then copy the URL and send it on to someone else which isn’t the same as a share link and would lead to request access.
Also would have people already be logged into a different Microsoft account in browser cache before clicking the link but your using anon links so that shouldn’t be the issue.
Also would have people already be logged into a different Microsoft account in browser cache before clicking the link but your using anon links so that shouldn’t be the issue.
- Hi everyone, hi StephenRice. I'm having the same problem. In my case, I need to use the URLs so that an external program will download the images and update as product pictures on marketplaces. The issue seems pretty random, though. Some photos will be accessible, while others will require a login. I tested uploading the URLs to two different webisites (400 pics in total). Some of them will be available at one site, other will be available at another... There isn't a consistency.
- Hey again. Sorry if I'm being such a noob 😄
But I kinda figured out how to solve my problem. The thing is that if I copied the URL from my computer (my onedrive user) and another person tried to upload it through their computer (another user), the marketplace wouldn't be able to download the photo, promping an access request. If I, who copied the URL, tried to upload it, the marketplace would access the picture just fine.
In fact, two URLs from the same picture are different (one that I copied from my user, and the other that other person copied, using a different user). Didn't know that could happen. I hope it helps.
Thanks for these ideas, Chris. I don't think this is happening because of copying the URL since the link always works when the user tries it a second time. Users have experienced the issue when they use the attach file option in Outlook to share a copy of a file from OneDrive, and by using the share feature in OneDrive.
- Are the share links only to direct files or to folders usually, do you know by chance? Usually the only reason you would get request access is because you are authenticated and something on the screen is rendering that it isn't liking. There used to be a bug on Guest Teams sharepoint sites where you would get Access request after the screen loaded because it was trying to render photos that the guest account couldn't read from somewhere else in the tenant.
But because it's random it makes it rather odd. Usually first time is because your not authenticated and SSO kicks in then try again and it works. Hence why there might be something odd requiring authentication of the page to happen.
I guess one thing to check, when it works check the name in the top right, is it anonymous when it does, and the users name when it gives access requests? Or vice versa? might be something to keep an eye out for to give some clues.Thanks Chris. I believe this has always been happening with links to files. That's a good thought that it is has something to do with authentication. I'll try to keep an eye out for what name is listed when I catch it happening again.
