Forum Discussion
Files shared with Anyone sometimes prompt users to request acccess to the file
StephenRice we are having the exact same issue as the OP. Even the same "Second time clicking the link let the person access the document." It just happened with a document I shared to our IT department, so I can get you some specifics if you need them.
I serve on an All Volunteer Fire Board and we are using OneDrive (free version) temporarily until we can hire a vendor to manage our document management needs.
I have set up a OneDrive account for the storage of all our electronic documents. I have shared access with everyone sending an invite to the OneDrive by using their official email accounts for the fire district. We are using G-Suite services in case that is relevant. Two of the people have had no issue accessing and uploading documents, but then one person can access the OD in the invite sent from the OD account and can see all the files and folders but when they try to upload documents they are prompted to log in w/a username and password. The other person when taking the same action from their OD invite can't even see the files and folders and is immediately prompted to login w/a username and password.
So, then, I sent them a link with "Anyone can access" permissions and have the same issue as noted above. I have used OD for several years and never had these kind of issues.
As an aside, I had the clear their cookies, browsing history and cache and restart their browsers. One of them uses an Apple laptop and Safari. I had them try Chrome and had the same outcome. The other person uses WIndows 10 and Chrome and they also cleared everything but also still has the same issue.
I am at my witts end. These are board members that need access to these files. I really don't want to give them the password to the account as they are not very tech savvy and they have been known to lock themselves out of their own accounts.
Any help would be greatly appreciated. I would even be willing to pay a small fee to get help on this.
TIA!!!
- I am also having this issue. I have embed links on my website and maybe 1 in 50 will be prompted to enter their login details to access when the downloads should be available for all.....so posting here in the hope there is an answer soon
I still regularly have this issue when sharing the link in this way which is very frustrating.
adminsheffieldnazaren At this point there is still no fix. I opened a case with Microsoft (22594726) and they actually sited this thread. They need logs, but the problem is not reproducible. Here is what they said:
- As per the collected information and the Microsoft Techcommunity article it seems currently there is no workaround or fix released for this specific issue.
- We have done testing on internal sites and it seems issue is not reproducible if the users access Anonymous link in InPrivate or Incognito window which is a recommended way to access the Anonymous link.
- We would also suggest to use SharePoint Online or OneDrive for Business permissions instead of using the Anonymous links to bring more security on shared content.
- Going ahead we have already shared the steps and details of this issue with our internal team and if in case there is any fix or update available in future we will keep you posted with that update.
wanting to share onedrive links on the website.
Am sharing them as sommat like "access to all",
But they are asking people to log in.
There is a stream in this, but no final fix. That was in November 2020, has anything been sorted since then?
Really pleased to find this thread and hopeful that a resolution is found.
We're a school and have the same experience with files. As others have said, we've not been able to work out any particular pattern in which users generate the 'Access request' messages from 'Anyone with the link' shares.
Happy to contribute any logs or other information if you're still on the hunt for data. We've some links live now which are generating those messages.
If it's a useful contribution, we've found a similar issue with internal SharePoint site sharing - where we allow access to all but a seemingly random selection of users have to request access.
- StephenRice
Microsoft
Hi kvanmeveren,
When you say you are using the free version of OneDrive, are you using OneDrive for Business (e.g. contoso-my.sharepoint.com) or OneDrive consumer (e.g. onedrive.com). I would also suggest creating a support ticket (regardless of which) for additional help here.
Do the links work in a in-private browsing session? Thanks!Stephen Rice
Senior Program Manager, OneDrive
