Forum Discussion
Files shared with Anyone sometimes prompt users to request acccess to the file
We're experiencing the same issue\symptoms that Emily reported but with SharePoint, not surprising because of the since OneDrive\SharePoint integration.
Intermittent problem where sometimes a SharePoint file shared with the setting "Anyone with this link can edit or view" prompts the user to request access to the file. If the user clicks on the shared link a second time, they can then access the file without requesting access.
If the user submits the Access Request, the SharePoint site owner does receive a email to Approve\Reject the request. However, if the user clicks on the link the second time (without the SharePoint Owner approving the request), the user gains access to the file. Approval is not needed and this only happens to some users.
We're trying a custom message for the Access Requests so as to set expectations and to try the link again, but that isn't a fix. We're looking to see whether others have experienced these issues with SharePoint and whether a fix has been found or options to better manage the situation.
MicrosoftHi folks,
As a matter of fact I do still show up around here 🙂
Let me kick off a thread with some folks internally to see if we can take a guess as to what's going on. My gut is that Chris is correct and the service is latching on to some cached credentials but as you all know, it's tough to nail it down when it doesn't reproduce regularly. If anyone does manage to snag either a trace of this happening or a correlation ID on a request where it occurred, please shoot me a PM. Thanks!
Stephen Rice
Senior Program Manager, OneDrive
- StephenRice
Hi all,
Unfortunately, we're still not able to identify a root cause here from our side. If anyone here happens to have this issue reproduce, please send me a PM. If we know the link that was used, the organization that experienced it, and the rough timeframe when this occurred, we should be able to pull out some logs on our side to help understand what is going on here. Thanks!
Stephen RiceSenior Program Manager, OneDrive
- Any available follow up here ? I am running into the exact issue with users logged in through the browser being promoted to request access to a shared with everyone link. It is not consistant and just as described a simple re-opening of the link and they are in
- StephenRice
Hi DUrban11,
We are still looking into this on our side. Out of curiosity, are all the folks who are in this thread & have seen this issue occur in a multi-geo organization? Thanks!
Stephen Rice
Senior Program Manager, OneDrive
