Forum Discussion
Files [READ ONLY] but no indication they are, so cannot save changes
Just curious - what version of OneDrive and Office are you running? I've not seen this problem here for at least 6-7 months, so it seems fixed for me.
Just saw this issue this morning with a customer using:
Win 10 (10.0.16299.192)
OneDrive Client (17.3.7294.0108)
Office 2016 (1708 8431.2153)
This customer is going through a file share migration to SharePoint Online and Win 7 update to Win 10. A lot of variables in play, but the behavior is consistent regarding the Excel files opening in read-only. Opens normally if the “Use Office 2016 to sync…” is unchecked.
I saw this in the following recent post, so I assumed it’s still being looked at:
https://support.office.com/en-us/article/why-did-my-file-open-read-only-3ab4b792-da50-4b38-8628-14c64e1f1d15
- Ed HansberryFeb 02, 2018Bronze Contributor
JS wrote:
Just saw this issue this morning with a customer using:
Win 10 (10.0.16299.192)
OneDrive Client (17.3.7294.0108)
Office 2016 (1708 8431.2153)
I think that is your biggest issue. I was on 1708 in July of 2017 and was still experiencing the issue back then. I'm on 1802 now - fast insider, but our office is on 1801 Monthly Targeted and no one has complained in months. It seems MS has resolved it. I am not sure how often MS goes back and puts fixes in the slower channels for the enterprise or when they punt knowing you'll get it in 3-6 months anyway through the normal upgrade process.
- Joetta GonzalezFeb 06, 2018Copper Contributor
Just checked as I just started researching this problem, today. I have 1801 and I currently still have this problem. Using One Drive. All of the info above confuses me, but I'm trying to understand. And apparently, the problem is not fixed for everyone.
- Joetta GonzalezFeb 06, 2018Copper Contributor
Sooooo... how does one become an "Insider" so we can have 1802, as well?
- JSFeb 02, 2018Copper Contributor
Makes sense, although still disappointing. Bug fixes should be applied regardless of channel in my opinion. We do have most customers on semi-annual with no issues, but this issue does crop up for a few.