Forum Discussion
Files [READ ONLY] but no indication they are, so cannot save changes
We've seen this issue with multiple customers. It's really disappointing MS has not addressed this with more urgency. We're losing customers left and right to Box and Dropbox due to issues like these.
Just curious - what version of OneDrive and Office are you running? I've not seen this problem here for at least 6-7 months, so it seems fixed for me.
Just saw this issue this morning with a customer using:
Win 10 (10.0.16299.192)
OneDrive Client (17.3.7294.0108)
Office 2016 (1708 8431.2153)
This customer is going through a file share migration to SharePoint Online and Win 7 update to Win 10. A lot of variables in play, but the behavior is consistent regarding the Excel files opening in read-only. Opens normally if the “Use Office 2016 to sync…” is unchecked.
I saw this in the following recent post, so I assumed it’s still being looked at:
https://support.office.com/en-us/article/why-did-my-file-open-read-only-3ab4b792-da50-4b38-8628-14c64e1f1d15
JS wrote:
Just saw this issue this morning with a customer using:
Win 10 (10.0.16299.192)
OneDrive Client (17.3.7294.0108)
Office 2016 (1708 8431.2153)
I think that is your biggest issue. I was on 1708 in July of 2017 and was still experiencing the issue back then. I'm on 1802 now - fast insider, but our office is on 1801 Monthly Targeted and no one has complained in months. It seems MS has resolved it. I am not sure how often MS goes back and puts fixes in the slower channels for the enterprise or when they punt knowing you'll get it in 3-6 months anyway through the normal upgrade process.
Just checked as I just started researching this problem, today. I have 1801 and I currently still have this problem. Using One Drive. All of the info above confuses me, but I'm trying to understand. And apparently, the problem is not fixed for everyone.