Forum Discussion
Ankita Kirti
Feb 01, 2022Former Employee
Files On-Demand for macOS QA
Hello there!
2.24.22 UPDATE: We've been listening to your feedback, and we've made some design changes. We're releasing a new version that addresses the most common themes and makes it easier ...
walkabt
Feb 10, 2022Copper Contributor
I just installed Mac OS 12.2.1 update. After already struggling through the recent changes I was frustrated to see that OneDrive required setup again. I didn't notice at the time as I clicked through, but OneDrive did NOT default to the previous location (an external hard drive), instead pointing to the internal hard drive. I thought files which were "pinned" to use your internal term, were no longer pinned and selected ALWAYS KEEP ON DEVICE for the folder. It started to load up the internal drive. I realized the issue, paused the sync, unlinked the account and the started again pointing to the correct folder. How do I remove, or do I even attempt to remove ANY files that were downloaded to the internal hard drive? I'm on a Mac mini, is the best way to just pull the ethernet and disable wifi after my files appear to be synchronized, and see what's still there to ensure I have my files?
As with the many users reading the "Inside the new files on-demand experience..." post I am very frustrated with this experience. I understand the process needed to change. The communication should have been in the app, not on a blog few might have seen. We all make mistakes, if you learn from this mess I will continue to support you.
As with the many users reading the "Inside the new files on-demand experience..." post I am very frustrated with this experience. I understand the process needed to change. The communication should have been in the app, not on a blog few might have seen. We all make mistakes, if you learn from this mess I will continue to support you.