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Chris Le Texier's avatar
Chris Le Texier
Copper Contributor
Oct 19, 2017
Solved

Files on demand - difference in 'locally available' and 'always available' files

I'm a bit confused with the two ways that a file can be saved to view offline.  What is the difference between the 'locally available' files and 'always available' files?  I saw the overview online, but it doesn't really tell me if the locally available files are cached somewhere or what... 

Will locally available files that aren't opened after a certain amount of time go back to 'online only' or ...? 

Thx in advance!

  • MaryB's avatar
    MaryB
    Oct 20, 2017

    locally available files are ones you've already opened whilst online, or created while online, or created recently on another device while you were online; they stream down to your PC so you have them if you need them, but they're not guaranteed to be there. If you haven't opened the files in a while and the space is needed to stream down other recent files to make them available locally, they'll revert to being online only (AFAIK that's based on heuristics and will vary by free space, not a strict counter). if you want to guarantee that the files are always available offline, right-click and mark them as 'always available offline'. You can mix and match both kinds inside a folder.

20 Replies

  • Are "locally available files" supposed to be fresh?

    Is such a file updated when a change happens in the cloud automatically, or does the file get its updates only when I open the file (while having an internet connection of course)?

     

     

    • Nipun2305's avatar
      Nipun2305
      Copper Contributor

      Thomas Habersatter 

      Yes, as long as you have an Internet connection the locally available file gets update with cloud changes and vice Versa. 

  • Ser Aik QUEK's avatar
    Ser Aik QUEK
    Copper Contributor

    This unclear message on the 3 OneDrive options affects hundreds of millions of users.  Please change it at the earliest.  Many Thanks.

  • Zero Point's avatar
    Zero Point
    Copper Contributor

    I have the exact same questions, Chris, after reading the available information mentioned at https://support.office.com/en-us/article/Learn-about-OneDrive-Files-On-Demand-0e6860d3-d9f3-4971-b321-7092438fb38e and thinking more about it. 

    As you said, based on the provided information, unless the "Locally available files" automatically delete themselves (the local copies) and switch back to "Online-only files", then I don't see the need or reason for the redundant "Always available files".  If the "Locally available files" don't automatically revert to "Online-only files", then why couldn't we simply have two (2) statuses, "Online-only files" and "Locally (Always) available files"?

    • MaryB's avatar
      MaryB
      Steel Contributor

      locally available files are ones you've already opened whilst online, or created while online, or created recently on another device while you were online; they stream down to your PC so you have them if you need them, but they're not guaranteed to be there. If you haven't opened the files in a while and the space is needed to stream down other recent files to make them available locally, they'll revert to being online only (AFAIK that's based on heuristics and will vary by free space, not a strict counter). if you want to guarantee that the files are always available offline, right-click and mark them as 'always available offline'. You can mix and match both kinds inside a folder.

      • Zero Point's avatar
        Zero Point
        Copper Contributor

        Thanks, Mary, for the information.  It seems a bit vague as to how locally available files work, when they revert to online only, etc., but that is not a criticism of your explanation. 

        If they do in fact work like you are saying and whether they (locally available files) would still be available (locally/offline) after a period of time, based on the system freeing up the space for other more recent files, then I can understand why Microsoft would see the need for 3 statuses:  online only, offline (always available), and locally available which is somewhat transient and changing over time.

      • Stephen Rose's avatar
        Stephen Rose
        Former Employee

        The local file is cached and if the drive gets low on space, some of the oldest files that have not been accessed in a while may be moved back to a cloud state to free up space. Any files marked as "Always Keep On Device" will always stay and not be moved back to the cloud state, even if drive space is low.

         

        We will add controls in the OneDrive Admin to manage this functionality at a future date.


        Also, check out my blog post here on some of the switches you can use today to control Files On-Demand here.

         

        Stephen

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