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Palidhje's avatar
Palidhje
Copper Contributor
Dec 10, 2020

Files are getting moved to root folder

Hello

We have a document library in SharePoint 2016 onprem. We use OneDrive for Business to sync the folder library.

The problem is that every time an existing file is edited / modified or even when the file is moved to a different folder. It automatically moved the file back to the root folder of the document.

Example: move cuz.doc from root to folder 1, it does not take few seconds and the file disappears from folder 1 and is then found in the root folder.

When stopping the sync and manually moving those files within sharepoint environment - works just fine.

When resyncing it moves the files.
Sounds like the OneDrive is gone nuts and suspect it may have a cache file which tells where those files need to be.


Anybody had this problem before and how to resolve it?

Cheers
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