Everything wiped from LAPTOP as well as OneDrive!

Mike Williams 

I was really emotional when I posted due to illness and the sheer shock of what was happening as I'd lost everything at a time when I was already feeling horrendous.

Regardless of whether I should have backed up to yet another place, the point is not onedrive files going awol but why have things from my actual laptop disappeared? Even if I lost my backups on onedrive, Microsoft themselves have literally removed everything from my laptop as well - how is this even possible or allowed?

Also, as I said, last week I saw them disappear before my eyes when I eventually did a restore which was recommended by Microsoft help and I'd opted for a date when all of these files were definitely saved on both my laptop and on onedrive, prior to the subscription ending (and within the 30 days of official deletion).

Many of the files were literally created on said laptop, not created on other devices and saved in the cloud.

I am trying to comprehend what on earth has happened and why.

I hope this is clearer and someone may be able to offer some advice.