Forum Discussion

JoostKoopmans1's avatar
JoostKoopmans1
Steel Contributor
Jan 18, 2017

Ever seen the error message 'Your OneDrive library has been recreated on the web'?

I am using OneDrive for Business for a very long time already, but this morning I was surprised by the fact that in the browser I received the new user popup and after that ended up in an empty OneDr...
Sync
Stuart Davey's avatar
Stuart Davey
Copper Contributor
May 08, 2017

We have a client using the Next Generation OneDrive Sync Client (17.3.6799.0327) and after adding a third library to sync OneDrive crashes and drops all its configuration.

 

This is not specific to a particular machine, when I did a clean install of Windows 10 on another machine and tried to sync the same three libraries the third caused the same error.

 

It is very annoying because you have to start again and wait for the first two libraries to sync again.  I have raised a support case with OneDrive support (odbsync@microsoft.com) but they have not acknowledged the bug, instead they said it was the users profile that was an issue!

 

 

If you are also getting this error then please start a case with OneDrive support (odbsync@microsoft.com).

 

Thanks,

 

Stuart

 

 

  • JoostKoopmans1's avatar
    JoostKoopmans1
    Steel Contributor
    May 11, 2017

    Hi Stuart Davey,

     

    I figured out why I got the message. We are in a special type of Office 365 migration for SharePoint and Exchange for which I needed to modify the host file. By accident I pointed my OneDrive also to this new environment, which I should not have done.

     

    It seems your case is different.

     

    Best regards,

    Joost

Resources