Forum Discussion
End User Experience Testing - Inconsistent Warning Messages
Thanks StephenRice for the reply.
You are correct the experience using a general user is slightly better, but in my mind the error messages should be the same, no?
Microsoft
The error message has two parts: The first is meant to tell you why the action you're taking didn't work (and this is where we could be more specific). The second is to help the user find remediation. If it's an end user, they can't fix this on their own so we direct them to talk to their IT person, admin, etc. For an admin though, we wanted to let them know where the setting was so that they could follow up. Thanks,
Stephen Rice
OneDrive Program Manager II
I agree with you on that point and sorry for the confusion, but I was referring to the two original warning messages in my scenario (non-existent vs non-allowed domain).
If they are not meant to be the same, then they should be more descriptive to the reason why it is failing maybe?
- StephenRice
Oh I see, I misunderstood. Yep, we should definitely be more descriptive. We're doing some work here to improve error messaging (not sure if this particular distinction will be covered) but I'll surface this internally as well for discussion. Thanks!
Stephen Rice