Forum Discussion
Laura Floeckher
Oct 02, 2017Brass Contributor
Effects of changing the Organization name
Hello. Our organization name is set up with a comma right now. I believe this drives the local OneDrive directory name (OneDrive - Name, Inc). If we edit the name to display without the comma, what w...
- Oct 04, 2017
Renaming the OneDrive folder (actual path name) will not work as the client tries to "lock" the path. If the client is turned off, and then renamed - we will error out. You are able to change the friendly name of the entry that shows in file explorer, but note that this would not change the name that is accessible when navigating from command line.
The alternative here is renaming the tenant friendly name so the desired name can appear in all of the clients appropriately. However, we would not be able to smoothly transition for an already set up client. A client would need to a fresh setup, or be unlinked/relinked in order to handle the newly updated tenant name. Let me know if that helps!
Chris L.
kelvandy
Jun 01, 2021Copper Contributor
For us, the propagation required about 3 days before it was recognized by Outlook clients. It most certainly is not immediate.
rstecca
Jul 15, 2023Copper Contributor
This is probably what's going on with the majority of cases I've seen around, but seems like nobody understands it. I changed organization's name a couple days ago and since then I was misled by numerous "try this" and "try that" and wasted many hours changing registers, deleting folders and messing with credentials. This morning I simply tried to sync the tenant in a PC that haven't ever had any contact with it before and it still keeps the old name. So I'l try again in the next couple days and I'm pretty sure it will be the new one. The real problem is I scavenged the internet for the official information about propagation time and Microsoft does not specify it anywhere.