Forum Discussion
Effects of changing the Organization name
- Oct 04, 2017
Renaming the OneDrive folder (actual path name) will not work as the client tries to "lock" the path. If the client is turned off, and then renamed - we will error out. You are able to change the friendly name of the entry that shows in file explorer, but note that this would not change the name that is accessible when navigating from command line.
The alternative here is renaming the tenant friendly name so the desired name can appear in all of the clients appropriately. However, we would not be able to smoothly transition for an already set up client. A client would need to a fresh setup, or be unlinked/relinked in order to handle the newly updated tenant name. Let me know if that helps!
Chris L.
-Kelvin
- GigaIOFeb 14, 2022Copper Contributorkelvandy and Lpkkicpa, I can confirm that I to, tried every registry edit (service shutdown), explorer kill trick there is (and invented some new ones), including having to edit security zone keys and values (twice the headache). That could work for ONE boot instance, and only within Explorer. (Within a cmd.exe prompt, it did NOT really rename the file.) And on the next reboot, the "hot" security key is disliked by OneDrive's server services, and new connectors registry keys are generated, and the OLD-NAME comes back. Also, from fighting this, I can say I have an unwanted understanding of how the product functions- and fixing this is hard. Because clients can be "off" when the change is made, and MS would have to create a "name" sync mechanism to change the name, before then running its standard sync stuff, which in 5 years they have not done. But I can also attest that even UNSNYCING and UNLINKING all clients does not fix the problem. It appears you must actually delete the online account, and then recreate it. (which means all file sharing and associations have to be recreated, with new PIN authentication, the works.) I did not do that, but I did everything short of it. (If account deletion does not work, then nothing works.) Account deletion is in my opinion not a real solution. (If you had more than a few "OLD" users (like 2 of them), its unworkable. If you have a real organization change, and the name really NEEDS to change, Microsoft does not appear to be providing a solution of any kind. In 5 years. (This is a 2017 issue, and its 2022 now guys.) Where is the BEEF? Fire the product manager. Fire him or her, and get someone that understands priorities to run that program. Maybe take them out back first, before you fire them.
- contactlpk-kicpavnFeb 21, 2022Copper Contributor
- KailashNteamJul 01, 2022Copper Contributor
Hello,
It appears to be a Registry Key where the display name is stored.
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive\Accounts\Business1
The Key used is "DisplayName"
What will show in OneDrive is "OneDrive - <<DisplayName>>"
Path and other variables are also listed, but I wanted only to change the displayname.
This changes so far only the displayname in the task notifications. In Explorer you still see the old name. Unlinking and relinking the account restores the cached old orgname. 😞
I will be investigating this a bit further.
K.