Forum Discussion
Effects of changing the Organization name
- Oct 04, 2017
Renaming the OneDrive folder (actual path name) will not work as the client tries to "lock" the path. If the client is turned off, and then renamed - we will error out. You are able to change the friendly name of the entry that shows in file explorer, but note that this would not change the name that is accessible when navigating from command line.
The alternative here is renaming the tenant friendly name so the desired name can appear in all of the clients appropriately. However, we would not be able to smoothly transition for an already set up client. A client would need to a fresh setup, or be unlinked/relinked in order to handle the newly updated tenant name. Let me know if that helps!
Chris L.
I am not sure either. Let me forward this thread to a sync expert and let them respond. Thanks!
Stephen Rice
OneDrive Program Manager II
Renaming the OneDrive folder (actual path name) will not work as the client tries to "lock" the path. If the client is turned off, and then renamed - we will error out. You are able to change the friendly name of the entry that shows in file explorer, but note that this would not change the name that is accessible when navigating from command line.
The alternative here is renaming the tenant friendly name so the desired name can appear in all of the clients appropriately. However, we would not be able to smoothly transition for an already set up client. A client would need to a fresh setup, or be unlinked/relinked in order to handle the newly updated tenant name. Let me know if that helps!
Chris L.
- Michael BakerJun 07, 2019Copper Contributor
its nearly end H1 2019 - does the latest ODFB client still suffer from rename issues you outlined?
- Erik OlssonJun 14, 2019
Microsoft
Michael Baker
In the official documentation (up to date as of 05/15/2019) it is mentioned that a name change on the organization (from the O365 admin portal) will NOT affect OneDrive sync on already installed clients. They will keep the old name until removed and reinstalled. New installs gets the new name.
Here is that sentence about OneDrive specifically:
OneDrive sync client: The organization name is shown in File Explorer on Windows and Finder on Mac, the file paths, the OneDrive activity center, the tooltip of the OneDrive cloud icon, and the OneDrive settings window. Currently, updating the organization name does not update it for configured clients.
Here is the link to that documentation:
https://docs.microsoft.com/en-us/office365/admin/manage/change-address-contact-and-more?view=o365-worldwide
Hope that helps :-)- SHeathfieldJul 24, 2023Brass ContributorThis is exactly what I was looking for! Thanks.
- Laura FloeckherOct 05, 2017Brass ContributorNot the answer I was hoping for, but good to know. We're in pilot right now, so it would be less of a headache to handle this now instead of after O365 becomes available to all of our people.
Thanks, all!