Crashed path to OneDrive for business document library

Question

Hello all,&nbsp;I have a question, we have strange behavior of OneDrive for Business web page access of one of our users. When he opens OneDrive it throws some corellation ID error and there is nothing displayed.&nbsp;I was checking path and configuration of his personal site document library and it seems like there is some difference in path against standard.&nbsp;Standard path looks like this -&nbsp;https://&lt;tenantname&gt;-my.sharepoint.com/personal/&lt;username&gt;_albert_cz/Documents/Forms/All.aspx&nbsp;But his path is&nbsp; -&nbsp;https://&lt;tenantname&gt;-my.sharepoint.com/personal/&lt;username&gt;_albert_cz/OneDrive &lt;username&gt;/Forms/All.aspx&nbsp;Does anybody have idea how to fix this? Is there some chance to completely reset his personal site and OneDrive for Business?&nbsp;It will help me a lot.Thank youP.

adam deltinger · Answer

Did it work before? Something changed?What happens if you manually type the default OneDrive address with his username?

pavel večeř · Answer

Hello&nbsp;adam deltinger,I don't know if it was working. But the trouble with displaying files is as user said for some time.&nbsp;When I tried the default path it shows 404 error, so such path does not exist.P.&nbsp;&nbsp;

adam deltinger · Answer

Have the user his OneDrive folder mapped on the computer (as a shared folder, not synced) vi webdav?

adam deltinger · Answer

The reason for asking was this:&nbsp;https://www.mavention.nl/blogs-cat/dont-rename-onedrive-folder/?cn-reloaded=1&nbsp;/ Adam

pavel večeř · Answer

Hello&nbsp;adam deltinger,&nbsp;No, the synchronization is blocked and clients are not installed on computers. There is also conditional access turned on that does not allow to sync data on onedrive installed on personal computer.P.

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Crashed path to OneDrive for business document library

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