Forum Discussion

Copper Contributor

Dec 21, 2016

Constant Synchronization - 17.3.6720.1207

Beginning with version 17.3.6720.1207 of the OneDrive client, we've had multiple reports of the blue sync arrows that won't go away on multiple files and folders. This seems to happen on files that w...

OneDrive for Business

Sync

Michael Bull

Copper Contributor

Dec 27, 2016

yes - OneDrive is just as hopeless as ever. Nothing has improved.

It displays "processing changes" all the time, but never finishes. I have re-installed OneDrive multiple times with no improvement. When it does sync, it's incredibly slow with endless stop-starts and uploading at "0kb", ie. doing nothing.

How can this software still be sooooooo bad?

Bruce Weatherford

Brass Contributor

Apr 12, 2017

I have been experiencing this problem as well. Sometimes just restarting OneDrive helps but not always.

I reported this problem using the "Report a problem" option and the solution was to run OneDrive.exe /reset and then start OneDrive.exe again. It resynchronizes all of your files so can take some time. Otherwise no impact.

I also found the article 'Fix OneDrive sync problems' and also recommends unlinking and then re-linking your account as one of the many solutions but I haven't done that yet.

https://support.office.com/en-us/article/Fix-OneDrive-sync-problems-83ab0d8a-8400-45b0-8dcf-dc8aa8a6bcf8?ui=en-US&rs=en-US&ad=US

Thanks, Bruce...