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bart_vermeersch's avatar
bart_vermeersch
Steel Contributor
Nov 10, 2017

Confusing warning message when stopping the sync of a team site library

Hi,

 

When stopping the sync of a library in a team site, the sync client displays a warning to inform the user that the locally cached files will be kept while the "placeholders" will be removed (Files OnDemand feature).

 

I don't know how this warning sounds in English but in the Dutch translation it sounds like "the online files will be removed" (maar onlinebestanden worden verwijderd). This sounds terrifying and I made a backup first before I dare stopping the sync.

 

    • Pieter Veenstra's avatar
      Pieter Veenstra
      MVP

      I tried this out and this seems to be all wrong. 

       

      A . the message is wrong. Nothing gets deleted, just the connection to the OneDrive channel.

      B. When you stop the connection and then re sync, you get a second fodler with a (1) version number.

       

      • bart_vermeersch's avatar
        bart_vermeersch
        Steel Contributor

        Pieter Veenstra The English version is slightly beter, but the message that "files" will be deleted can be very confusing and doesn't add much info to a user who is stopping a sync.

         

        A. It is correct because they are referring to the "placeholders" on the local device which are deleted.

         

        B. is indeed another confusing issue, since you end up with a mix of synced an unsynced folders. Enabling the sync again will create another folder because they don't want to overwrite an exiting one.

         

        It might be a better idea if a folder is renamed when stopping a sync. This would make it more clear which folders aren't synced aymore and this would avoid the issue you mention in your example. 

        "Folder Name" -> "Folder Name (unsynced)"

         

         

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