Forum Discussion
Confused about my Onedrive files
I am using an IPad Pro. I have a Microsoft cloud icon on my home screen that takes my to my OneDrive files and I can see all my files and folders as I expect. When I log into onedrive.com I only get a partial list and few of the folders I have created show up. What’s the deal?
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Based on your description, it seems that you can access all your files and folders through the Microsoft cloud icon on your iPad Pro, but only a partial list of files and few folders show up when you log into OneDrive.com.
This could be due to a number of reasons, such as a syncing issue or a problem with the web app.
1.Sync Issue: There might be a sync issue between your iPad Pro and the OneDrive website. You can try to manually sync your files and see if that resolves the issue.
2.App Reinstallation: Uninstalling and reinstalling the OneDrive app on your iPad Pro might help. Before you do this, make sure all your files are backed up.
3.Check iCloud Settings: In your iPad settings, go to iCloud > Apps using iCloud, and ensure that OneDrive using iCloud is ticked off.
4.Background App Refresh: Make sure Background App Refresh is enabled for OneDrive.5.Restricted Characters: Check for restricted characters in your file names.
6.Clear your browser cache: Clearing your browser cache can help resolve issues with web apps. Here’s how to do it for some popular browsers.
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Deleted I Google how to sync my iPhone and my iPad cloud Drive. I signed into the cloud on both my iPad and my iPhone and it looks like that fix the problem. Thank you.
