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Giorgio_Primiceri's avatar
Giorgio_Primiceri
Copper Contributor
Aug 21, 2021

Can't access (app)

On my windows 10 PC, Onedrive app (business) can't access: it stops on an accessing loop.

On browser, I can access Onedrive page (login and password), but I can't access my files (error: try again later).

 

On the same pc, I have Onedrive personal, and it works fine.

How can I solve?

 

 

  • Abhishek_kum1's avatar
    Abhishek_kum1
    Brass Contributor
    Hello Giorgio,

    Request you to please share the screenshot of the error which you are getting on both OneDrive for Business Client and on the Web Browser on the affected PC. .

    Thanks!
    • Giorgio_Primiceri's avatar
      Giorgio_Primiceri
      Copper Contributor

      Abhishek_kum1 

       

      Onedrive Error 0x8004e4d5.

       

      On browser:

       

      and in app:

       

      I can login to office.com with same credentials, but not able to access files in Onedrive. Tried uninstalling Onedrive, updated, reset options. Still not working. How do I get access to drive or download all saved files?

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