Forum Discussion
Mohammed Brueckner
Aug 10, 2018Copper Contributor
BUG WITH MULTIPLE FILE DOWNLOAD + character encoding for folder names
Hello! Special characters like German Umlauts get malformed when I download several files in once, packaged in a ZIP file. So, I would select 2 folders in OneDrive and the resulting ZIP file ...
Aug 11, 2018
Could you please open a support ticket? Adding here StephenRice
Mohammed Brueckner
Aug 12, 2018Copper Contributor
Sure, I was sent to this Tech community from your Twitter support though.
So how/where should I submit this?
Cheers
Mo
- Aug 12, 2018
Just a support ticket in the Office 365 portal
- Mohammed BruecknerAug 13, 2018Copper Contributor
Exactly that does not seem to work and I notified OneDrive Support via Twitter about it. See attachment. They sent me here.
I guess this is running in circles. Do you have any touchpoints, contacts to carry this forth to?
- StephenRiceAug 13, 2018
Microsoft
Hi Mohammed,
You should be able to file a bug with support via the Office 365 admin portal. In the meantime, I'll pass this along to the team to see if there are any known issues here. Thanks!
Stephen Rice
OneDrive Program Manager II