Forum Discussion
darrellaas
Feb 01, 2019MVP
AutoSave doesn't work with the version of the sync client you have installed.
I am perplexed on receiving this error message while working on a PowerPoint.
Before AutoSave can save your file, you need to fix the following:
AutoSave doesn't work with the version of the sy...
Jefnet
Apr 30, 2020Copper Contributor
darrellaas Over a year late however I had this issue. It turns out the issue is actually with OneDrive. The free version over-rides OneDrive for business causing auto save to become rather flakey! What needs to be done is to reset OneDrive.
Open a command prompt and run:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Nothing appears to happen however you need to wait a few minutes. The OneDrive client should close. However if it doesn't manuall close it and open it again (or simply reboot). OneDrive for business will the take over, auto save will work, happy days!