All my files have been deleted???!

charlotte-k 

Finding that all your files have been deleted from OneDrive can be alarming, but there are steps you can take to try and recover your files. Here’s a detailed guide to help you troubleshoot and potentially recover your files:

1. Check the Recycle Bin

OneDrive has a Recycle Bin where deleted files are stored for a certain period before being permanently deleted.

1. Go to the OneDrive website: onedrive.live.com
2. Log in to your account.
3. Click on the Recycle Bin in the left-hand menu.
4. Look for your deleted files. If you find them, select the files you want to restore and click on the Restore button.

2. Check the Personal Vault

If you have been using OneDrive’s Personal Vault feature, your files might be in there.

1. Go to the OneDrive website: onedrive.live.com
2. Log in to your account.
3. Click on the Personal Vault in the left-hand menu.
4. Check for your files.

3.Restore from Previous Versions

OneDrive allows you to restore your entire OneDrive to a previous state.

1. Go to the OneDrive website: onedrive.live.com
2. Log in to your account.
3. Click the gear icon in the upper-right corner and select Options.
4. Under the Options menu, click Restore your OneDrive.
5. Select a date from before the files were deleted and follow the prompts to restore.

4. Check Other OneDrive Folders

Sometimes files might be moved accidentally to another folder.

1. Log in to OneDrive.
2. Search for your files using the search bar at the top of the OneDrive interface.

5. Contact OneDrive Support

If you cannot find your files in the Recycle Bin or restore them from previous versions, it’s time to contact OneDrive support for assistance.

1. Go to the OneDrive Help & Learning: OneDrive Support
2. Click on Contact Support at the bottom of the page.
3. Follow the prompts to get in touch with a support agent.

6. Check Your Account Activity

To ensure there’s no unauthorized access to your account:

1. Go to the OneDrive website: onedrive.live.com
2. Log in to your account.
3. Click on the gear icon and go to Options.
4. Check your recent activity to see if there were any suspicious logins or activities.

7. File Recovery Software

As a last resort, you can try using file recovery software to scan your local OneDrive folder (if it’s synced to your computer).

1. Download a reputable file recovery tool like Recuva, Ease US Data Recovery Wizard, or Disk Drill.
2. Install and run the software, pointing it to the OneDrive folder on your computer.
3. Follow the instructions to scan and recover any deleted files.

8. Backup Strategy

Once you recover your files, it’s crucial to set up a backup strategy to prevent future loss. Consider using multiple backup methods such as:

• External hard drives
• Cloud backup services like Google Drive, Dropbox, or iCloud
• Local backups using Windows File History or macOS Time Machine

Summary

• Check the Recycle Bin on OneDrive.
• Check the Personal Vault and other folders.
• Restore from previous versions of OneDrive.
• Contact OneDrive support for assistance.
• Review your account activity for unauthorized access.
• Use file recovery software as a last resort.
• Set up a robust backup strategy to prevent future data loss.

By following these steps, you should be able to recover your files or at least understand what happened to them. The text and steps were edited with the help of AI.

My answers are voluntary and without guarantee!

Hope this will help you.

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