Forum Discussion
Microsoft 365 Business Premium grant is being discontinued
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Same here. I purchased Business Standard for continuity then received the email stating the Business Premium (not for profit, 10 free) has been renewed for another 12 months. I'm in Australia. Not happy if I've just wasted money on an unnecessary licence purchase.
I raised a support case with Microsoft and was told that there must have been a glitch with the cancellation and that the successful renewal of the 10 free Business Premium licences will remain for 12 months. Under instruction from Microsoft Support I have cancelled the Business Standard licence I had purchased and was told I would receive a refund in the next invoice cycle (30 days).
Just got an email from MS Support: "they have successfully cancelled the Microsoft 365 Business Standard, and the refund will reflect on your next billing cycle." YAY!
A small win!
That’s amazing news!
I’m going to cancel my purchase, but I’m going to contact Support first…
I will probably try to let TechSoup know this is happening. I’m kind of glad now I bought the Standard through MS instead of TechSoup because I am more likely to get a refund.
What a disaster for MS.I sent an email to TechSoup to let them know what is happening... no response. I hope they can share this change in the discontinuation saga with other nonprofits!
