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LicensingConcierge1's avatar
LicensingConcierge1
Icon for Microsoft rankMicrosoft
Jun 22, 2023

Welcome to the New Microsoft Partner Community for the New Commerce Experience - NCE!

*** PLEASE READ*** Effective July 1, 2024, the Licensing Concierge will no longer respond to inquiries ****

 

 

When Partners post inquires related to pricing, licensing, promotions, and incentives for the CSP Program, within 48 business hours and as long as the Team is not out of the office, the Licensing Concierge will:

  • Provide guidance to the correct information and provide best practices and tips on how to better locate content related to CSP licensing questions.
  • Clarify the licensing policies and procedures for products & services under the CSP program.
  • Clarify promotions, pricing, and incentives under the CSP program.
  • Report discrepancies in Microsoft Licensing Guide and/or other Microsoft documentation.

The monthly CSP community Q&A call is the best place to bring questions about operational change in the CSP program. You can submit a question up to 48 hours before the call.

 

The Licensing Concierge is unable to provide technical support. If you require technical assistance, the preferred path is to utilize the information in Partner Center.  If further assistance is needed, Partners can then open a support ticket in Partner Center.  Partners that do not yet use Partner Center can sign into the Support page on the Microsoft partner website at partner.microsoft.com/Support to see their support options.

 

Alternative support:

 

Partner Community calls (discussions specifically for CSP Partners only, however you can ask questions during the call, or via Teams chat) To register for more Events, click HERE.

 

 

Regards, 

Microsoft Licensing Concierge

NCE
Pricing & Licensing
  • Maholy's avatar
    Maholy
    Copper Contributor
    Jun 28, 2023

    Hello LicensingConcierge1 

     

    I have a question regarding the 36 months SKUs in Dynamics, when you register in March 2022 D365 BC Essential 36 mo, including a promotion at that time of 5%, for hiring in NCE, being a protected price SKU, until when should keep the discount?

    or this SKU did not include it?

    thank you in advance for your help.

    • LicensingConcierge1's avatar
      LicensingConcierge1
      Icon for Microsoft rankMicrosoft
      Jun 29, 2023

      Hi Maholy 

       

      I'm not sure I understand your question.  To confirm, are you referring to this announcement from last year? If so, please review the announcement for discount expiration - Coming to the Cloud Solution Provider program: seat-based offers in new commerce - Microsoft Cloud Partner Program,

       

      If you'd like to learn about new promotions, please review the link above as well as the Global Promo Readiness Guide that's also mentioned on the link above, & is available in Partner Center. 

       

      Another tool to use to find out if you're eligible for a promotion is the Offer Matrix.

       

       

      If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


      Regards,

      Microsoft CSP Licensing Concierge

       

       

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