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URGENT: NCE subscription Cancellation hour limitation within a day!
Dear Community, happy holiday to everybody! We need to make a decision on a subscription cancellation, and our Finance DPT has the impression that as part of a past cancellation within the 7 days wi...
If you cancel the subscription within the same day, you should get the full costs back.
If you cancel within the 7-day window, you only get your costs back for the days it was not active. Lets say you cancel after 4 days, you still get invoiced for those 4 days.
Dear Martijn,
Much appreciated for your continuous significant inputs! These is also our impresssion.
P.S.: Wording limitation also noted from my end, this is why I am asking about "a whole amount payback"! 😁
Will keep this thread open for bit longer, and if no further questions should arise, I will mark your reply as the solution.
Warm regards,
Nick
JillArmourMicrosoft
Community Manager
Community ManagerI will leave this tread open in case either of you have any updates. :)
Thank you both for being part of the community.